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Merchant Client Manager (IT background needed)

Spectro Finance | Vilnius, Lithuania
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As a Merchant Client Manager, you will be responsible for helping out SpectroCoin’s merchant users to solve any emerging issues. We’re looking for a professional with solid IT background who can quickly absorb and retain product knowledge and pass it on to the client.

Responsibilities:
– Active day-to-day communication with our merchant customers and follow-ups by guiding them to successful solutions
– Prepare/update tutorials and documentation for new features
– Assistance to SpectroCoin’s merchant users with wallet API integration
– Ordering, installing and testing plug-ins on various Content Management Systems (CMS)

Requirements:
– Experience with CMS such as WordPress, Drupal, OpenCart and others
– Understanding of API
– Programing skills with knowledge of PHP
– Qualities of understanding, patience, and the ability to remain calm in overwhelming circumstances
– English proficiency (additional languages are an advantage)
– Degree in IT-related field
– Experience in IT/Fintech support would be an advantage

Perks and benefits:
– Flexible working hours
– Competitive salary
– Exciting and challenging FinTech based projects
– Modern Offices in Vilnius and Kaunas with a solid IT infrastructure
– Professional and personal development
– Office perks and company events
– International and talented team ready for a Foosball or Table tennis match

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